Shipping and Returns

Shipping Rates and Return Conditions.


Shipping within New Zealand is at the flat rate of $5 per order. Shipping is free to a New Zealand address if you spend $59 or over. 

International shipping is a flat rate of $15.  It can take between 5 – 28 working days.  This is untracked and we are not responsible for any lost items nor can we track them once they have left.


 Returns and Refunds

If you are not happy with the purchase you have made, as long as the items are unopened and unused you can return them for refund or exchange within 5 working days of receiving.  Postage costs will not be refunded or your cost to return the items.  If item is faulty or sent in error we will cover any postage cost to return said items.  We do not accept return on opened or used items unless faulty. 

Please let us know if you have any problems with your order by emailing us at beebalmnz@gmail.com